$1,499

a month, per location.

Pro. Advised for up to 20 techs at each location.

Locations1Conversations a month, at one location1,000About 33 a day.

Choose a plan

Starter$499 a month, per location300 conversations a month, then $1 eachHelm texts back every missed call, quotes from your own prices, and books onto your board. Unlimited users, and it drafts rather than sends until you say otherwise.ProRecommended$1,499 a month, per location1,000 conversations a month, then $0.85 eachHelm adds voice answering (coming soon) to the texts, and gives you an estimate of what it recovered.Scale$2,999 a month, per location2,300 conversations a month, then $0.65 eachAllowances pool across your sites, the console carries your own name and colors, and escalation goes wherever you route it.

Start pilot on Pro, $1,499 a month

Per location, per month. Pro is selected.

Once your number is forwarded, if Helm hasn't caught a job you'd otherwise have missed in your first 14 days, we refund the month in full.

What counts as a location?

A phone number and a schedule. Two shops that share a line and a dispatch board are one location; two that answer separately are two.

What are advised techs?

Advice, not a limit. Every plan has unlimited users and no per-seat charge. The number is the crew that plan's included conversations comfortably cover at one location — 6 on the smallest. A bigger crew is not blocked; it works through them faster and pays the overage or moves up.

How do I cancel?

In the console, in one click, and it stops at the end of the month you have paid for. Nobody has to call you to talk you out of it.

Do you take a percentage of card payments?

When a shop collects a card payment through Helm, yes: 3.9% on Starter, 3.7% on Pro, 3.5% on Scale. One flat percentage — there is no separate per-transaction fee. It is not the cheapest card processing you can buy and it is not meant to be: you are paying for the thing that answered the phone and booked the job. Taking payments through Helm is not switched on yet — this is what it will cost when it is.