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Tuesday, 7:42pm

The shop was closed. Helm wasn’t.

It answers the call your team cannot, works out what is wrong, and books the job onto a board that refuses a clash.1

Start a pilotTry the sandboxBook a 15 minute call

HVAC  ·  Plumbing  ·  Electrical

23/23

Calls answered

14

Jobs booked

6

Trucks out

$18,400

Booked overnight

One shop, one night, while the office was shut.3

Jobs & Scheduling · todayConflict-proof
Marcus
Dana
Priya
8:00a
9:00a
10:00a
11:00a

Whitfield

8:00a · Repair

Tran

10:00a · Maintenance

Ríos

8:30a · Emergency

Kim

9:00a · Maintenance

Bell

11:00a · Repair

Drag a job to another technician or hour. Try dropping it on one that’s busy.

One lead, end to end

From the ring to the driveway

7:42pm

Nobody is in the office

A compressor is down and the shop closed two hours ago. The call goes to voicemail, and voicemail is where jobs go to die. Helm picks up on the second ring.

Incoming

(555) 214-8890

Unknown number · 7:42pm

Office closedHelm answering
7:43pm

It asks what a dispatcher would ask

Make, model, what it is doing, whether there is heat in the house, whether anyone is home tomorrow. It is reading from your price book and your service area, not guessing.

Qualified
Unit
Carrier 24ACC6, 2019
Symptom
Runs, no cold air
Heat in home
Yes, 78F upstairs
Access
Home after 2pm
7:46pm

Booked onto a board that refuses a clash

Helm holds the slot against the tech who is actually free, in the right van, with the right parts. Drag a job on the board above and watch it refuse.

Slot held

Wed 10:30a

Dana · Van 3 · Repair

Tech free

Parts on van

Inside service area

6:20am

Your tech wakes up to a full day

The job is on the phone with the address, the history, and what the customer already said at eight the night before. Nobody retypes anything.

First job10:30a

Okafor

411 Larkspur Ln

“Runs but no cold air. Someone home after 2.”

Last visit Mar 2024 · capacitor replaced

4:15pm

Priced, invoiced, paid on the driveway

The technician builds the bill from your price book and takes the card before leaving. No paperwork follows anybody home.

Settled
Diagnostic
$89
Capacitor
$146
Labor, 1.0h
$135
Paid on site$370
Inbox · needs youDraft-only
Needs you3AI5Resolved12
AC stopped cooling upstairs. Can someone come today?
Helm · draft

Nothing sends until you press a button. Pick another conversation to see a different call.

The part nobody else will show you

It asks before it speaks

Helm drafts, shows you how certain it is, and stops. Nothing reaches a customer until you say so, and one press takes the thread off it permanently.

  • Every reply is a draft firstConfidence is shown as a number, not a vibe.
  • Taking over is one pressAnd it is permanent for that conversation.
  • It re-checks at the moment of sendingSo a takeover mid-draft still stops the message.

Press the buttons on the left. That is the behavior, not a description of it.

On your own numbers

A missed call leaves no evidence

No voicemail, no line item, nothing to review on Friday. Which is why almost every owner guesses low.

200

Everything that rings. New, existing, everyone.

15%

After hours, on another line, on a roof. Most shops guess low.

$450

Your real average ticket, not your best one.

40%

Of the calls you do answer, how many become work.

35%

Not all of it. Wrong numbers, existing customers, people who already called someone else. Move this to whatever you would actually believe.

Every month

$5,400 of work is sitting in 30 calls nobody answered. That is the whole of it, and nothing recovers the whole of it.2

At 35% recovery

$1,890

a month back, or $22,680 a year, from 4.2 jobs you already paid to acquire.

That is 5.4× what Helm costs at $349 a month, on an assumption you chose rather than one we gave you.

Stop the leakOr watch it answer one first

Arithmetic on what you entered, not a projection. Nothing is sent anywhere; the math runs in your browser.

No logos, on purpose

You cannot check a logo

A wall of customer names proves that somebody else signed a contract. It tells you nothing about whether the thing works at 7:42pm on a Tuesday.

Helm is early enough that you get the person who built it on the phone, and close enough to the metal that you can test every claim on this page without talking to anyone. Both of those stop being true at some point. They are true today.

  1. 0110 seconds

    Try to break the board

    Drag a job onto a technician who is already busy at that hour. It will refuse, because it is the scheduler, not a picture of one. Most demos in this category are video.

    Scroll up and break it
  2. 022 minutes

    Read what it cannot do

    Four numbered caveats sit at the bottom of this page, and each one is linked from the claim it qualifies. No quoting module. No live FSM sync. No SSO. We would rather you found out here than in month two.

    Read the small print
And one you can do right here

Say something a customer would say

Type a real problem. Helm replies the way it replies to your customers, and you can judge the words rather than take our description of them.

These replies are scripted, not generated live — the panel runs in your browser and calls nothing. What it shows you is the real wording and the real behavior, not a live model. To hear the live one, start a pilot.

Helmscripted reply
Hi — is anyone there? My furnace won't turn on.
Helm · Draft · confidence 0.92
This is Helm at Ridgeline HVAC — sorry to hear it. Is it blowing cold air, or nothing at all? I can get a tech out today.
Tonight

Tonight the phone rings either way

Start a pilotTry the sandboxBook a 15 minute call
  1. TodayYou sign up and tell it your trade, your hours and your service area. Nothing is answered yet.
  2. Day 1A number is provisioned and Helm starts drafting. Every reply waits for you, so you read a week of its work before it says anything to a customer.
  3. Week 2You let it send on the conversations you trust it with, and keep the rest on drafts. That line is yours to move.

Plans start at $349 a month per location with a 14-day money-back guarantee, and one recovered job covers it. See what each plan includes.

The small print, in full

  1. 1Helm books onto its own board. Read-only sync with ServiceTitan and Jobber is built — Helm reads your jobs and customers and can never change them — but it has never run against a live account, so we will not quote a date for it.
  2. 2Arithmetic on the numbers you enter, not a projection and not a promise. It cuts both ways: not every missed call is recoverable — wrong numbers, existing customers, people who already rang somebody else — which is why the recovery share is yours to set and starts low. It also counts first-time revenue only, so it ignores the repeat work a recovered customer brings. We have no customers yet, so we cannot tell you the real recovery rate. When we can, this number will come from measurement rather than assumption.
  3. 3Demo data on a demo shop, not an observed result from a customer. The surfaces themselves are the real components rather than screenshots — drag a job, take over a conversation, move the sliders — but the numbers in them are illustrative, and the conversation panel lower down runs a script rather than a live model.
  4. 4Sign-in is email and password with optional multi-factor. There is no SSO and no SCIM, and a public API exists but is switched off.