How it works
From missed call to booked job.
Connect your number, teach it your business, and turn it on your way — with your team in control every step. Live in days, not months.
Setup
Three things, then it's answering.
No rip-and-replace, no data migration, no new number to print. You keep the line you have and Helm picks up what your team can't.
- what you forward01
Connect your number
Forward your missed calls to Helm. It notices the miss and texts the customer back within seconds, before they call the next shop.
You forward the line. Nothing else changes — same number on the van, same number on the truck wrap.
- what you tell it02
Teach it your business
Your hours, prices, service areas, and policies, entered once during setup. Helm answers from what you told it, not a generic script.
Hours, price list, service area, the policies you would tell a new dispatcher on day one.
- what you allow03
Turn it on — your way
Start in draft mode: Helm writes, your team approves every message. Hand over more only when you've seen enough to trust it.
Draft-only until you decide otherwise. Nothing reaches a customer without someone saying so.
What actually happens at 7:42 on a Tuesday
Scroll through it — the story moves at your pace, not on a timer, and it runs backwards if you do.
- 7:42p
The call comes in, and nobody picks up
CustomerYour team left at six. On any other night this is a voicemail nobody returns, and the caller is already dialling the next company on the results page.
- 7:42p
Helm texts back in seconds
HelmNot an away message. It opens the conversation: what is wrong, and is this an emergency or can it wait until morning?
- 7:45p
It qualifies before it quotes
HelmNo cooling upstairs, outside unit running, nine-year-old system. Helm answers from your price list and your policies, never a number it invented.
- 7:46p
It books into a slot you actually have
HelmReal availability on the real board. A clash is refused rather than accepted and sorted out later, so tomorrow's schedule is still true.
- Any time
You take the wheel whenever you want
YouEvery thread has a takeover button, and pressing it stops Helm replying to that customer. Draft-only until you decide otherwise.
On your screen
What your team is looking at while that happens.
Not a demo environment — the same three surfaces your shop works out of every day.
Missed call → instant text-back
Every missed call gets a text back within seconds, day or night or weekend — and your team watches the thread live.
Leads move through your pipeline
Qualified leads move stage by stage — your team sees every conversation and every deal, without asking anyone for an update.
Jobs book on your dispatch board
Availability checked, conflicts blocked — the same guarded path your team books through by hand.
Autonomy
Start draft-only. Graduate when you trust it.
You decide how far Helm goes — from suggesting replies you approve, to running the whole conversation while you watch. Every position is reversible, in one tap.
- Where you start
Draft-only
Helm drafts every reply. Your team reviews, edits, and sends. Nothing reaches a customer without approval.
- When the drafts stop needing edits
Co-pilot
Helm sends the routine replies itself and asks whenever it isn't sure. Take over in one tap, any time.
- When you have read enough of them
Autonomous
Helm runs the whole conversation — qualify, book, confirm. Every message stays on the record for you to read.
Draft-only until you approve · one tap to take the wheel · every action logged
Take the helm. Let Helm hold the line.
Start a pilot in draft-only mode. Nothing goes out without your say — and you can cancel anytime.