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Security

Control and data isolation, by design

Helm Pro touches your customers and your operations. Security is architecture — not an afterthought.

Control

You're always in the driver's seat

Draft-only mode, one-tap takeover, escalation, and a complete audit log — built into every conversation.

Draft-only mode

Start with suggestions only. Your team approves every message before it sends — hand over more when you're ready.

One-tap takeover

Jump into any conversation instantly. Helm stops sending and goes back to drafting for your team.

Escalation on low confidence

When Helm isn't sure, it hands the conversation to a person automatically. You decide how cautious it is.

Complete audit log

Every action is recorded and traceable. See exactly what happened, when, and why.

Data

Your data never mixes with another company

Every company gets its own walled-off space — enforced automatically, so your customers, conversations, and jobs are never visible to anyone else.

Isolated per company

Your business gets its own walled-off space. Your customers, conversations, and jobs can never mix with another company's — the separation is enforced automatically, at the deepest level.

Locked to your account

Every read and write is tied to your business and only your business. No other customer — and no part of the app — can reach across that line to your data.

It stays in its lane

Helm can only act through a fixed set of logged steps — it never reaches into your data directly. Every booking runs through the same safeguards your team does.

Encrypted end to end

Your data is encrypted both in transit and at rest on hardened, enterprise-grade cloud infrastructure — with continuous backups and least-privilege access throughout.

Control

You're always in control.

Draft-only mode

AI suggests, your team approves.

One-tap takeover

Jump in mid-conversation instantly.

Escalates when unsure

Low confidence routes to a human.

Every action logged

Complete audit trail of AI actions.

Program

Honest about what we've earned

We follow security best practices and are building toward formal third-party audits. We do not claim certifications we have not earned.

We follow security best practices and are building toward formal third-party audits. We do not display certification badges we have not earned.

You own your data. Export, retention controls, and deletion on request — with GDPR-aligned practices where applicable.

Ready to see it in action?

Explore the demo or start the pilot — same security posture from day one.